Frequently Asked Questions
What does it mean that PAX SmartPatient™ has a utility patent, and why does that matter?
The utility patent for PAX SmartPatient™ means that our system has been recognized for its unique and innovative approach to healthcare data management. This patent ensures that our technology stands out in the market for its originality and effectiveness, offering advanced solutions that are legally protected from imitation.
How would I use PAX SmartPatient™ in my regular day-to-day life?
PAX SmartPatient™ simplifies your healthcare experience by securely storing and providing instant access to your medical records via an EMV-chip-enabled smart card or NFC-enabled device like a necklace or wristband. Whether you’re at a doctor’s appointment, in an emergency, or managing your health at home, you can effortlessly access your comprehensive medical history, ensuring accurate and timely care without the hassle of paperwork or accessibility issues.
I am concerned about the security and privacy of my data. What measures are in place to protect it?
We prioritize your data security and privacy with robust measures, including AES-256 encryption for data storage and TLS 1.3 for secure data transmission. Our system complies with stringent regulations such as HIPAA and GDPR, ensuring that your personal health information is safeguarded against unauthorized access. Regular security audits, advanced cryptographic protocols, and a dedicated security team ensure that your data remains confidential and protected at all times.
Why are you seeking personal contributions instead of using private equity or venture capital?
We believe that personal contributions align more closely with our mission to create a patient-centered healthcare solution. By involving individual contributors, we ensure that the voices and needs of patients are directly influencing our development process. Additionally, this approach allows us to maintain greater control over our company’s direction and values, ensuring that our primary focus remains on transforming patient care, rather than solely on financial returns. This patient-first strategy fosters a community-driven development environment, encouraging direct stakeholder engagement and trust.
What will the funds be used for?
Currently, we are focused on refining our technology in a beta environment, which allows us to rigorously test and optimize the system before rolling it out to a broader audience. Your contributions will support this critical phase, covering costs related to software development, system integration, security enhancements, and user experience improvements. By investing in this stage, you help ensure that our platform meets the highest standards of reliability, security, and functionality when it becomes widely available.
How do I update my medical information in the PAX SmartPatient™ system?
Updating your medical information is straightforward. Simply contact your healthcare provider, who can securely update your records in their primary healthcare information system. These updates are automatically synchronized with the PAX SmartPatient™ platform, ensuring your information is always current and accurate.
What happens if I lose my PAX SmartPatient™ device?
If you lose your PAX SmartPatient™ device, please contact our support team immediately. We will deactivate the lost device to prevent unauthorized access and guide you through the process of obtaining a replacement. Your medical records remain secure and can be accessed with your new device once it is activated.
Can I use PAX SmartPatient™ when traveling internationally?
Yes, PAX SmartPatient™ is designed to be accessible and functional globally. As long as the healthcare provider has the necessary equipment to read EMV-chip or NFC-enabled devices, your medical records can be securely accessed and shared internationally, providing continuity of care no matter where you are.
How is PAX SmartPatient™ different from emergency or medical information I have on my iPhone or similar devices?
While iPhone and similar devices offer basic emergency medical information, PAX SmartPatient™ provides a far more comprehensive and secure solution. Our system ensures complete and up-to-date medical records are instantly accessible through advanced encryption and authentication methods. Unlike the limited static information stored on mobile devices, PAX SmartPatient™ integrates directly with healthcare providers’ primary databases, offering real-time, dynamic access to your full medical history. This comprehensive approach not only enhances the accuracy and detail of the information shared but also supports better-informed decision-making during emergencies and routine care, ensuring superior patient outcomes and continuity of care.
Why is it important that I review my health information regularly, if my doctor already has it?
Regularly reviewing your health information is crucial for several reasons. It allows you to stay informed about your health status, verify the accuracy of your records, and catch any discrepancies or errors that might have occurred. Additionally, being proactive about your health information empowers you to have more informed discussions with your healthcare providers, leading to better management of your health and more personalized care. This continuous engagement ensures that you are an active participant in your healthcare journey, enhancing overall outcomes.